Support Policy Page

Arotghor.com is dedicated to providing exceptional after-sales service to our customers. Our support policy ensures that customers receive timely assistance and have the option to return unsold goods within the specified period. This policy outlines the support services available, response times, and procedures for issue resolution and goods return.

2. Scope

This policy applies to all customers who have purchased products from Arotghor.com. Support services are available for the duration of the after-sales service period, as specified in the customer agreement.

3. Support Channels

Customers can access support through the following channels:

• Email Support: support@arotghor.com
• Phone Support: +8801970798406
• (Available 24/7)
• Live Chat: Available on our website (www.arotghor.com) from 8 AM to 8 PM (EST), Thursday to Friday.
• Customer Portal: Access and log support tickets via the customer portal (portal.arotghor.com).